Order and Tracking General Information

Order and tracking is usually not needed for new stores, but if you want the ease and convenience of DH2T  handling this for you then you can do it with the app!

When a customer orders parts through someone’s store, where are the parts delivered? Direct to the customer.  Our app sends the order to the warehouse distributor for fulfillment.  They create a tracking number which we send back to the store (to give to the customer).  The warehouse distributor ships the products to the customer

Tracking data can be enabled by clicking “Enable tracking synchronization” under the orders window. These numbers take some time to generate – about an hour.

Turn 14 doesn’t automatically enable order & tracking synchronization; you have to request it.

Shopify doesn’t automatically enable  order fulfillment.  This means that you must press the “Request fulfillment” button. However, you can skip this step by enabling automatic order fulfillment.  The instructions are here: https://help.shopify.com/en/manual/checkout-settings/order-processing#automatically-fulfill-orders

Share:

More Scribes

multi location inventory

Multi Location Inventory

Previously we had all skus showing a single location called the “Slingshot App”, however we received a lot of requests
Create Parent collection in Shopify

Create Parent collection in Shopify

1. Click “Products” 2. Click “Collections” 3. Click “Create collection” 4. Click the “Title” field. 5. Enter the desired name

Add your Comment

Stay Connected

More Updates

AimExpo 2026 - DH2T Booth Number: 829

What’s New at DH2T: SEMA Highlights and AIMExpo Preview

With SEMA wrapped and AIMExpo just ahead, 2026 is already shaping up to be a big year for dealers ready to boost parts sales and grow beyond local boundaries. DH2T is helping shops do exactly that with automation, smarter tools, and an e-commerce system that works seamlessly with their DMS. If you’re heading to AIMExpo, swing by booth 829, catch Stephanie Benger’s Tech Talk, and see how dealers are scaling faster and selling more with less effort.
Barry Alt (left), Adam Kennedy (center) and Brennan Chrisman (right)

IAG Performance: From Subaru Specialists to Off-Road Innovators on the Year, Make, Model, Money! Podcast

Curious about scaling a business while staying innovative in a competitive market? Don’t miss this must-watch interview! In the first episode of the Year, Make, Model, Money! Podcast, hosts Barry Alt and Brennan Chrisman chat with Adam Kennedy of IAG Performance and IAG Off-Road. Together, they explore the evolution of aftermarket automotive sales and the key strategies behind e-commerce success.
How Does the App Choose Shipping Rates

How Does the App Choose Shipping Rates?

This is how the app selects the options to display to the shopper for the live shipping rates. 1. Cheapest option: prioritizes price over speed2. Fastest option:
Select your currency