FAQ

You can see all of our automotive data apps including the Turn 14 Distribution app and the Slingshot Automotive app in the Shopify app store here.

Yes, it’s necessary that you do have accounts with your distributor/supplier and catalog data provider before purchasing a DH2T Shop-in-a-Box or using our automotive data apps. Please note that it is your responsibility to establish your own accounts with the necessary distributors and catalogs. 

Yes you can! Currently you can get data from the following catalogs: ASAP Network, CTP Catalog, DCi/CatalogRack, FastCo Catalog, Motor State Catalog, Paramount Data Management (PDM), SEMA Data Co-Op (SDC), SSF Catalog, and WheelPros Catalog. More will be added over time; let us know if your favourite is not already on the list, and we will do what we can to get it added.

You can see the current list of distributors here and catalogs and manufacturers we connect to here. 

For sure! Just book a meeting here. 

Yes! Just book a meeting here. 

Definitely! Just book a meeting here. 

You can check them all out here. 

Yes, there is a limit to the number of products you can add to your Shopify store. Shopify allows you to add up to 50,000 product variants; once you reach this limit, you will be limited to uploading an additional 1,000 products per day.

If you want more than 50,000 parts in your store or you need to manage a higher volume of products, you may be able to get a temporary limit raise from Shopify Support. They have the authority to grant temporary exemptions on a case-by-case basis, depending on your specific requirements and circumstances. Contact Shopify Support directly.

We offer new Shopify stores to our clients. We do not work on existing stores. Creating a new store allows us to ensure a clean and efficient integration of your distributor and catalog data. It also allows us to set up a fresh and optimized environment tailored to your specific needs.

If you already have an existing Shopify store, please note that our services are specifically designed for new store creation with distributor and catalog data integration. We do not work on modifying or integrating with pre-existing stores.

Yes, you will have complete control over your new Shopify store. Once the setup is complete, we’ll transfer store ownership to you where you’ll have administrative access to manage and customize your store according to your requirements.

The setup time can vary depending on the complexity of your requirements and the amount of distributors to be integrated. Typically, the setup process is completed between 2-3 weeks. Our team ensures that the setup process is completed as efficiently as possible.

You have 30 days to evaluate your store in the development environment. At any time within those 30 days you can request a full refund, minus a $200 USD restocking fee which is non refundable. Upon transfer of the store, the trial period will end and you will officially become the owner of this store.

Yes, we stand behind all our apps and stores. For questions about your store after we’ve built and handed it over to you, book a meeting here. 

You can see our complete pricing for both apps and Shop-in-a-Box here. Contact support@dataheretothere.com for special bundle pricing on our Turn 14 Distribution and Slingshot Automotive apps.

See Shopify plans and pricing here.